Privacy Policy
[ Effective Date: 01/11/24 ]
At the educational platform kourites-app (“we,” “us,” “our”), accessible from kourites-app.org, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information, as well as your rights regarding your personal data under GDPR.
By using our services or creating an account, you agree to the practices described in this policy.
1. Information We Collect
- Personal Information: When you create an account, we collect personal information, including your name and email address.
- Payment Information: We use Stripe to securely process payment information for subscriptions. We do not store your payment details directly; Stripe handles all payment processing.
- Usage Data: We may collect information on how you access and interact with our site, including IP address, device type, browser type, and pages visited.
2. How We Use Your Information
- To Provide and Manage Services: We use your information to manage your account, process payments, provide you with access to courses, and maintain our website’s functionality.
- Communication: We may use your email to send updates about new courses, subscription status, or other important notifications relevant to your use of our site.
- Site Improvement and Analytics: We may analyze usage data to understand user preferences and improve our content and services.
3. Legal Basis for Processing
We collect and process your personal data based on the following legal grounds:
- Consent: When you create an account or subscribe to our services, you consent to the collection and processing of your personal data.
- Contractual Obligation: Processing is necessary to provide the services as described in our Terms and Conditions.
- Legitimate Interest: We may process your data to enhance our services, maintain security, and understand our user base better.
4. Data Sharing and Third Parties
- Stripe for Payments: We use Stripe to handle payment processing securely. Stripe’s handling of your information is governed by their privacy policy.
- Service Providers: We may share your data with trusted third-party providers who assist us in running our website, performing analytics, or delivering email communications. All providers are GDPR-compliant and only use your data as instructed.
- Legal Requirements: We may disclose personal data if required by law or in response to valid legal processes.
5. Data Retention
- We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
- Account information is retained until your account is deleted or as long as required to fulfill our legal obligations.
6. Security of Your Data
- We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
- Our payment processor, Stripe, employs robust security measures to safeguard financial transactions.
7. Your Rights Under GDPR
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can ask us to correct or update inaccurate information.
- Right to Erasure (“Right to be Forgotten”): You may request that we delete your personal data, provided there are no legal grounds preventing us from doing so.
- Right to Restriction of Processing: You can request restrictions on how we process your data.
- Right to Data Portability: You can ask to receive a copy of your data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw it at any time.
- Right to Lodge a Complaint: If you believe your rights have been violated, you may file a complaint with the Greek Data Protection Authority (DPA Contact Information Link).
To exercise these rights, please contact us at info@kourites.org
8. Cookies and Tracking Technologies
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email where appropriate. Your continued use of our Services after these changes take effect constitutes acceptance of the revised Privacy Policy.
10. Contact Us
For any questions, concerns, or requests related to our Terms and Conditions or Privacy Policy, please contact us:
- Company Name: “KOURITES” Cultural Heritage Centre
- Address: Strigari 5, Ag. Dimitrios Attica 173 43
- Phone Number: 21 7000 1000
- Email: info@kourites.org